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Friends and Family Test

Friends and Family Test

We would like your feedback on the care or treatment we give you any time you visit your GP or have contact with the practice. There are 3 ways you can do this, it doesn't take long:.

  • If we have your mobile phone number you will receive a text.
  • There are paper questionnaires and a secure box in the reception
  • Answer the 2-questions from the link on the right-hand side of this page.
  • You can say what you want without giving your name and we will use the information to plan improvements to our services. 

Results

In the last 12 months 90% of our patients said they would recommend our service to their friends or family.

Question: How likely are you to recommend our services to your friends and family?

Response

Number of Patients

Extremely Likely

6538

Likely

1494

Neither Likely Nor Unlikely

296

Unlikely

175

Extremely Unlikely

305

Don't Know

77

October 2017



 
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