Covid-19 Vaccination Update

Updated: 15th February 2021

We have been working hard to deliver the COVID vaccine to as many local residents as possible.  We have been to our care homes a number of times and also visited our housebound patients.  Over the last 4 weeks we have vaccinated over 5500 patients and healthcare workers with their first dose.  

Alongside this we have continued to operate fully and we hope that the usual winter pressures will start to reduce as the warmer weather sets in.

We appreciate that everyone is concerned and anxious about getting their vaccine and this is entirely understandable.  We are however swamped with queries via the admin email and patient access and we are unable to respond to every enquiry. Please check online before emailing us or asking about your cohort - this information is available on the website.  

We will get round to everyone in time and we hope it won’t be too long to wait now and so please we ask that you are patient and wait for your invitation.   

Having mobile telephone numbers and consenting to text messaging services significantly speeds up our ability to contact large numbers of patients quickly, so please ensure the details we hold for you are up to date.

For those of you who have had your 1st vaccine we are aware that the leaflets and guides were centrally printed prior to the change to 12 weeks for the 2nd dose.   This change of timescale and interval was publicly reported in the media and we are bound by the 12 week interval.  Please don’t call asking for your 2nd dose, even though your leaflet states 21 days, we all know this is superseded.

We have over 11,000 patients to vaccinate twice over the coming weeks and months and this all depends on vaccine delivery and how other areas are doing with their cohorts.  The fact that we reached cohort 5 so quickly was great, but we will now have a period of fewer clinics and deliveries.  On an average clinic we can vaccinate around 500 people, and the clinics can only be held when we have enough vaccine in the fridge.

In cohort 6 we have over 3000 patients and so even when we do get a delivery and put on clinics we won’t be able to get round all of the patients and so will need a number of weeks to do this and again this depends on vaccine delivery.   For example next week we think we are getting 400 AZ doses, and so we can only add a clinic for 400 patients.  There is no reliable risk stratification tool that can tell us who out of Cohort 6 is the most important / at risk, and so this will likely be done in a randomised fashion.

For those people emailing in asking to be put on an emergency call list if we have spares at the end of the day, please don’t, we have our maths fairly tight now and if we do have any spares we will be calling Cohort 6 patients to attend at short notice.

For those teachers, key workers, school / teaching assistants, police and fire personnel, we are aware of the frustrations and yet we cannot prioritise you over Cohort 6.

Previous posts on our Facebook page today have focussed on other options regarding getting the vaccine if you are in Cohorts 1-6 or a healthcare professional.  Please use the links in those posts or call 119.

Many thanks again for your ongoing support and patience.


For all other flu clinic patients - Please see our News page for information on our clinics.

We are still here to help you

What you need to do;

  • Contact the surgery by phone
  • The majority of appointments will now be offered as telephone or video consultations, if booking one of these please ensure we have your correct contact details. 
  • Only present in person if you have an agreed appointment or if you are collecting medication and have been screened that day by a member of the team or are symptom free. 

Please do not ask for a sick note for self-isolation you can self-certify for 7 days or request an isolation note via this link


Advice for everyone


Check if you have Coronavirus symptoms

Health and Wellbeing Advice and Support - Buckinghamshire Family Information Service


For Parents - Parents Guide to A&E during Covid-19 

Now Available to Patients of The Swan Practice


Nurse Olivia is a virtual nurse who is here to discuss your health concerns, as any clinician would in a person-to-person interaction. Giving you trusted healthcare advice, on demand 24/7, 365 days a year.  With Ask NHS you can:

  • Check your symptoms anytime, anywhere
  • Access NHS 111
  • Access an appointment at the surgery
  • Get trusted self-care advice by the NHS health
  • Find NHS services local to you

To download the free mobile app search for ‘Ask NHS’ in your mobile's Apple or Google Play app store or visit 

Alternatively, you can use this service online by visiting - Please use the link via one of the following web browsers i.e. Google Chrome, Microsoft Edge or Safari as the web based link is not supported by Internet Explorer.

Welcome to
The Swan Practice

Welcome to our practice, formed on October 1st 2014, by the merger of North End, Steeple Claydon and Masonic House Surgeries. Verney Close Surgery joined with us on 1st July 2016.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Our patients' rights and responsibilities are detailed in our Patients Charter

Read more

NHS Primary Care Networks

Since the NHS was created in 1948, the population has grown and people are living longer. Many people are living with long term conditions such as diabetes and heart disease, or suffer with mental health issues and may need to access their local health services more often.
To meet these needs, practices have begun working together and with community, mental health, social care, pharmacy, hospital and voluntary services in their local areas in primary care networks.

Primary care networks build on the core of current primary care services and enable greater provision of proactive, personalised, coordinated and more integrated health and social care.
Primary care networks will be based on GP registered lists, typically serving natural communities.  They should be small enough to provide the personal care valued by both patients and GPs, but large enough to have impact and economies of scale through better collaboration between practices and others in the local health and social care system.

The Swan Practice is part of the North Bucks Primary Care Network, who aim to provide the best possible care for patients in the north Bucks area.

Online Patient Services

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Make an appointment
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Let us know if your name or contact details have changed
Help us to keep your clinical record up to date  

For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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