EMIS System Outage

IT outage affecting our service. We have limited access to patient information.

Your Test Results

NHS App

Download the NHS App, or open the NHS website in a web browser, to set up and log in to your NHS account. Owned and run by the NHS, your NHS account is a simple and secure way to access a range of NHS services online, including appointments, prescriptions and health record.

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When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and wait until sufficient time has elapsed.

Test results will be available via Patient Access once they have been returned to the practice and have been checked by the doctor. If you do not yet have a Patient Access account then please register.

You may see a comment on the result(s) from the doctor:

Normal, no action – This means that the doctor has looked at the result and deemed it to be within the normal range for the test and so no further investigation or treatment is needed.

Result is satisfactory – This means that the doctor has looked at the result and deemed it to be very close to the normal range for the test and the result is not concerning. Some patients have consistently abnormal results that are “normal” for them.

Patient to phone doctor, not urgent – This means that the doctor wishes to speak to you in order to explain the result e.g. it may be outside the normal range but acceptable to the doctor in the circumstances.

Make appointment to see doctor, non-urgent – This is similar to the above but the doctor wishes to explain the result(s) face to face as detailed explanations and/or further treatment or investigation(s) may be necessary.

Doctor to contact patient  –  The doctor wishes to explain the result(s) and/or further treatment or investigation(s) may be necessary.

Infection confirmed, on correct antibiotic/antifungal – Self-explanatory.

Continue on current medication – No reason to change current treatment according to test result(s).

Review in diabetic clinic – Used for diabetic patients who will have their results discussed during their next clinic review.

Things to consider

Abnormal results – you may see something that you find upsetting to you. This may occur before you have spoken to your doctor or while the surgery is closed and you cannot contact us.

Misunderstood information – your medical record is designed to be used by clinical professionals to ensure that you receive the best possible care.  Some of the information within your medical record may be highly technical, written by specialists and not easily understood. If you require further clarification, please contact the surgery for a clearer explanation.

If the test was arranged by your hospital consultant
If your test has been carried out at a Clinic or Hospital please call the Clinic or Hospital for the result, as we cannot action tests which have been requested by other Clinicians outwith the practice. If the consultant’s secretary or colleague inform you they will send the results to your GP, explain that you want the results from the specialist who arranged them who is in by far the best place to give appropriate advice.

Our Reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the Doctor.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

Information about your laboratory tests

For information on what your laboratory test results mean please visit Lab Tests Online.

Please note, this website does not give you access to your actual results, but will provide an explanation of what the varying tests are and what the results mean.

Specimens

All specimens must be provided in a suitable container and marked clearly with name, date of birth, date provided and reason for the specimen.

Failure to do so may mean that the test will need to be repeated – Please note that when bringing in a sample to the surgery, only samples in the correct container can be accepted. These are available from reception.

Tests Performed Outside of the NHS Including Abroad

These results will not appear on any NHS systems, therefore are not accessible to NHS clinicians (unless the referral was made by your NHS care provider). If you have had tests outside of the NHS it is your responsibility to provide us with copies or originals of all the test results in order that we do not duplicate tests. If you are unable to do so you may be referred to an appropriate UK setting for the same test. This is to ensure we comply with best practice care standards. If you do not wish to have a repeat test you will be asked to give informed dissent.